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Annex 1 to Article 246 § 2 Section 3 Clause 1 of the Introductory Act to the German Civil Code (EGBGB)

Notice of revocation rights

Revocation rights

You can revoke your contractual statement within 14 days without indicating reasons in text form (e.g. letter, fax, e-mail). The deadline takes effect on receipt of this notice in text form, but not before receipt of the goods by the recipient, nor before fulfilment of our information obligations as per Article 246 § 2 in conjunction with § 1 Sections 1 and 2 EGBGB. Timely dispatch of revocation is sufficient to observe the revocation deadline. Revocations are to be submitted to: Hein Gericke Europe GmbH, Reisholzer Werftstr. 43, 40589 Düsseldorf, Telefon: +49 (0)211 9898 888, Telefax: 02119898849,

We would like to point out that the link to the online platform for extrajudicial ODR, which is provided by the EU Commission, is not available at the moment. We will add the link as soon as the platform is provided online.

Revocation consequences

In the event of a valid revocation, the performance delivered by either party is to be returned and the proceeds of any utilization (e.g. interest) submitted. If you cannot submit / return the received performance and benefits (e.g. utilization benefits) to us, or submit / return them only partially or in a deteriorated condition, you need to compensate us to the required extent. You must pay compensation for degraded items only insofar as the deterioration is due to handling of the items beyond testing of properties and functionality. Items which can be dispatched in packages are to be returned at our risk. You have to bear the regular costs of return if the delivered goods correspond to the order, and if the price of the goods to be returned does not exceed 40 EUR (30 GBP). Items which cannot be dispatched in packages will be fetched from your premises. Payment obligations must be fulfilled within 14 days. The time limit becomes effective on dispatch of your revocation notice or the item for you, and on its receipt for us.

You can also download the revocation notice here and your returns note here.

Standard revocation notice form

If you wish to revoke your contractual statement, please fill out the following form and submit it to:  Hein Gericke Europe GmbH, Reisholzer Werftstr. 43, 40589 Düsseldorf, E-Mail:, Fax: 02119898849:

I/We(*) hereby give notice that I/We(*) withdraw from my/our(*) contract of sale of the following goods (*)/provision of the following service (*)

Ordered (*)/received (*)

Name of the customer(s)

Address of the customer(s)

Signature of the customer(s) (hard copy only)


(*)delete as appropriate.